Work-Life Strategies & Solutions

On the Evolution of Work Systems in the Digital Economy

Tag Archives: Tony Hsieh

The Happy Workplace: Reflection on a Presentation about Zappos’ Company Culture

A couple of days ago I attended a presentation by Zappos’ CEO, James Key Lim, in Sacramento, California. Lim spent an hour talking about the decision to turn things around at Zappos several years ago by developing and prioritizing a strong work culture of happiness that values transparency, trust, social connections, and fun (e.g., they have toys and games at work). Company culture is the #1 concern there as Lim emphasized over and over again. Unfortunately I didn’t hear or even find anything later about their take on┬ájob design and person-job fit as I hoped, however the Zappos philosophy on hiring as well as information on the hiring process itself can be found on YouTube. Read more of this post
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