On the Evolution of Work Systems in the Digital Economy
Tag Archives: mobs
The benefits of online businesses have always been clear to me (e.g., the freedom and flexibility, the broad reach to potential faraway customers, etc.). However, recently I noted some massive issues online business owners face – reputation management and cybersecurity.
Internet mobs can destroy someone’s livelihood for years, and an unpopular or misconstrued Tweet (along with bad luck perhaps) can spark their wrath. Such missteps are related to innumerable topics – too many to list. So, I’ll visit the issue of bringing up politics in professional communications for business owners (but much applies to job seekers and employees alike) as I’ve previously discussed it from another angle.
Reputation management: Politics
Business owners must be wary of expressing political views in ways that don’t mesh with their customer base. I don’t know how often cases like this happen but one of my survey respondents wrote that merely unveiling your political affiliation can alienate customers: Read more of this post