Work-Life Strategies & Solutions

On the Evolution of Work Systems in the Digital Economy

Tag Archives: customer satisfaction

How Delivery Planning Can Grow Your Business in 2020

What Is Delivery Planning?

Delivery planning is the practice of planning out routes and logistics to deliver products. Companies that deliver products such as pizzas, flowers, and water all use delivery planning to get their products into the hands of customers.

 

The four factors of successful delivery planning

 

There are four factors you should consider when assessing your delivery operations. A well-executed delivery plan will excel in each of the following areas: Read more of this post

Social Media and Customer Service [Infographic]

For those who’re interested in the subject of providing customer through social media, the following infographic, which was submitted by Circa Interactive, is quite informative. It covers topics like why companies should use social media to provide customer service as well as why American customers themselves seek customer service through social media. So check it out if you’re deciding whether or not to include the use of social media in your customer service┬árepertoire.

Via USC Dornsife:

Social media is a vital communication platform and key customer service tool for businesses and organizations. Social media provides businesses the opportunities to offer instant customer service and can also help build brand validity, awareness, and exposure to core, niche or mass audiences. Similarly, it can improve customer relations and extend your brands reach across the Web.

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