On the Evolution of Work Systems in the Digital Economy
Category Archives: The Digital Economy
Currently the traditional model of delivery, where a customer contacts a local restaurant directly, still accounts for nearly 90% of all delivery orders, with ⅔ of those being ordered by phone. However as technology has shown in many other commercial markets, the ability and desire to purchase or order anything online is growing quickly.
Recently the worldwide market for food delivery has been estimated to be worth over $87 billion, which is around only 1% of the total food market, and 4% of food sales by restaurants or fast-food chains. Americans themselves are expected to spend over $12.5 billion a year by 2019 on delivery food. With the estimated growth the by around 3.5% per year for the next 5 years, many companies and startups are trying to get their piece of the pie.
Companies like Deliveroo, UberEats, and Eat24 have slowly grown to become the middle-man between the customer and restaurants throughout many cities in North America and the UK. The concept is to basically offer as large a choice of restaurants as possible based on your address. Two models of this concept have been developed that both involve dealing with numerous restaurants but handle the delivery of food completely different. One model is operated by aggregators. These aggregators take orders online or via app, and pass the order along to each individual restaurant who then handles delivery themselves. The other model can be defined as “new delivery,” which is a concept that requires the company taking the orders to also control the logistics and delivery. Read more of this post
My previous post on the state of marketing doesn’t reflect random interest. Having put myself out there on the Internet as a professional for a few years, I know unsolicited sales pitches from business development and marketing “gurus” come with the territory. I’ve often thought it might be a good idea to take a cue from Richard Herman, call myself a professional quality attention giver, and set a price for my attention and time ($8.00/minute to read supposedly sly let’s-see-if-I-can-convert-this-friend-into-a-client messages, etc. – Hurry! This generous, promotional rate won’t last!). According to Matthew Gentzkow’s figures in Trading Dollars for Dollars: The Price of Attention Online and Offline however, here’s the actual monetary trend for attention across time and media: Read more of this post
For those who have an interest in marketing, check out this post for some essential wisdom and strategies for thriving in these volatile times.
First published January 15, 2009 in Mediapost’s Search Insider
I am an unrepentant Darwinist, which probably doesn’t surprise anyone who reads my columns on a regular basis. The whole topic of evolution and emergent behaviors in complex systems constantly fascinates me. As Steven Johnson pointed out in his recent book, “Emergence,” the theme of patterns rising from complexity is ubiquitous and could well define the 21st century.
The World is a Cruel Place – Get Over It!
One of the most interesting things about evolution is that the pace of evolutionary change picks up in the face of adversity. The more hostile the environment, the faster the wheels of evolution roll and the quicker we adapt. Of course, we do so in a pretty ruthless way. The weak get culled faster. There are no consolation prizes in this lottery. Winner takes all. Richard Dawkins didn’t call genes “selfish” for…
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This gorgeous infographic, which was created by Envisioning Technological Research Foundation, traces the history of money (and other previous methods of exchange) and provides speculation on the future evolution of money. Realization of this potential for a more decentralized, distributed system would significantly impact our lives. As explained in the infographic, “People are coalescing and demanding free, real-time access to their transaction information in order to reclaim financial decisions from institutions.”
Envisioning is an independent, virtual research institute based in Brazil. The global team is comprised of academics, designers, and hackers. Their mission is to study technology in order to understand accelerating change and provide technological foresight to policy and decision-makers worldwide.
To see an enlarged image of this infographic or download a PDF copy, click here.
Here’s to the lazy ones. The slackers. The flaky. The unconscientious. The bumps on a log. The ones who cut corners. They’re not fond of duty…
For those who aren’t aware, the title of this post is stylized after Apple Inc.’s “Think Different” (a/k/a “Crazy Ones”) advertising campaign quote. However, this isn’t a satirical piece but, instead, an exercise in challenging conventional wisdom. While conscientiousness, a Big 5 personality trait, is often cited as the single best predictor of career success, it’s not the end of the world if you aren’t naturally well-endowed with it. The catch is that you must possess some other extraordinary quality that is rewarded in the context of your work situation. I believe that General Kurt von Hammerstein-Equord would agree as he stated back in 1933:
I divide my officers into four classes; the clever, the lazy, the industrious, and the stupid. Each officer possesses at least two of these qualities. Those who are clever and industrious are fitted for the highest staff appointments. Use can be made of those who are stupid and lazy. The man who is clever and lazy however is for the very highest command; he has the temperament and nerves to deal with all situations. But whoever is stupid and industrious is a menace and must be removed immediately!
Here’s a stunning graphic that includes projections for a wide variety of future workplace trends. Check it out! Read more of this post
Previously, we explored cultural as well as psychological and sociological factors determining receptivity to telework implementation in various regions of the world. As you may have guessed, there are still more angles to explore. Here I’ll discuss some societal structures that impact telework adoption as outlined in Growing the Virtual Workplace: The Integrative Value Proposition for Telework by Alain Verbeke, Nathan Greidanus, and Laura Hambley with support from the recently published Remote: Office Not Required by David Heinemeier Hansson and Jason Fried. Read more of this post