On the Evolution of Work Systems in the Digital Economy
Category Archives: Evolution of Work
Currently the traditional model of delivery, where a customer contacts a local restaurant directly, still accounts for nearly 90% of all delivery orders, with ⅔ of those being ordered by phone. However as technology has shown in many other commercial markets, the ability and desire to purchase or order anything online is growing quickly.
Recently the worldwide market for food delivery has been estimated to be worth over $87 billion, which is around only 1% of the total food market, and 4% of food sales by restaurants or fast-food chains. Americans themselves are expected to spend over $12.5 billion a year by 2019 on delivery food. With the estimated growth the by around 3.5% per year for the next 5 years, many companies and startups are trying to get their piece of the pie.
Companies like Deliveroo, UberEats, and Eat24 have slowly grown to become the middle-man between the customer and restaurants throughout many cities in North America and the UK. The concept is to basically offer as large a choice of restaurants as possible based on your address. Two models of this concept have been developed that both involve dealing with numerous restaurants but handle the delivery of food completely different. One model is operated by aggregators. These aggregators take orders online or via app, and pass the order along to each individual restaurant who then handles delivery themselves. The other model can be defined as “new delivery,” which is a concept that requires the company taking the orders to also control the logistics and delivery. Read more of this post
It’s no secret that the modern workforce is changing. In an era where more value is being placed on workplace autonomy, flexibility and freedom, the gig economy is becoming the new normal. In fact, 36% of workers in the U.S. work in the gig economy (in some form or another). Spurred by technology, the gig economy has helped create a buyer’s market for many job seekers, offering businesses who utilize it’s services the agility businesses need to stay competitive.
It’s likely that you’ve heard of the gig economy as “side hustles” offered through on demand platforms like Uber, Amazon Flex and Postmates. However, the gig economy encompasses a broad range of workers, that are simply “independent.” This means that gig work is everything from rideshare and delivery services to freelance writers, designers, and other contractors.
In the gig economy, there are two sides: that of independent workers and that of businesses who utilize the services of independent workers. To help you better understand the history of the gig economy, how each side works best practices for businesses and independent workers. Startup insurance company, Embroker, put together this comprehensive guide that covers all facets.
For example, in their gig economy for businesses chapter, they cover best practices for startups and companies to best utilize the skills of independent workers. Some of these include:
- Identifying your needs and skills gaps.
- Developing a long-term strategy that lets you take advantage of on demand talent
- Utilizing different platforms like Upwork, Freelancer and others to find experts that work best with your business
- Different ways to efficiently operate with a blended workforce.
Software, mobile development, SaaS, and other tech companies that hire remotely are a dime-a-dozen: companies like Stripe, Buffer, and Coffee Meets Bagel are just a handful of those that benefit from working with top developers all over the world.
Remote workers are penetrating virtually every industry, not just technology. A survey by Upwork found that 63% of companies now have remote workers, and 90% of those working remotely plan to continue doing so for the rest of their careers. Even e-commerce companies are shifting to a remote-friendly culture. While it may seem disjointed to design and produce a physical product with a distributed team, these e-commerce retailers, wholesalers, and brands are harnessing the benefits of remote work. Here’s how they do it. Read more of this post
It’s a much-debated topic and a growing trend, but most companies still don’t seem to take a deliberate approach to flexible working. Instead, they just offer a vague middle ground of “flexible working” on a case by case basis.
There are strong arguments for encouraging remote working and, conversely, arguments for bringing everyone together under the one roof. As recent examples highlight, there is no “one size fits all” answer. The key is to tailor your company’s approach to your objectives, operating rhythm, desired culture and workforce composition.
Back to the office
Yahoo! CEO Marissa Mayer famously abolished working from home in 2013, saying that “people are more productive when they’re alone, but they’re more collaborative and innovative when they’re together. Some of the best ideas come from pulling two different ideas together.”
It’s a powerful argument. It also contains an inherent assumption that working from home increases productivity, which may not always be true. But Mayer had to do something to shake up Yahoo!’s culture and she put collaboration ahead of flexibility, which is what she felt the company needed at that point in time.
In 2014 Reddit decided to consolidate its workforce in one location, San Francisco, and abolished remote working. Reddit’s reasons were similar to Yahoo!’s.
More flexible companies
Having a strong interest in how psychologists are invaluable in various roles and industries, I found the following infographic which was submitted by Circa Interactive both interesting and informative. Why are psychologists valuable when it comes to analyzing big data? This infographic answers that very question with a prediction, description of how big data impacts psychology itself, explaining big data’s significance, and providing real world examples of the intersection between big data and psychology.
Now the following infographic is very interesting as it illustrates various projections (both optimistic and pessimistic) about ways in which technological advancement would affect our lives. In doing so, the creators of this infographic argue that many of these have not come to pass. With that said, there are various points that you might agree and disagree with. Personally, I don’t think conceiving of public education as a “protracted imprisonment” is too far off the mark. Ha!
However, take a look at this and let me know what you think! Read more of this post
Here is another upbeat, optimist article on working remotely by Michelle Kiss at Clicktime.com. In this article, she provides valuable some tips for surmounting common problems regarding remote team performance (communication, accountability, etc.) and social cohesion. In Managing a Remote Team: How to Do It Well, she writes:
Remote teams are the future. Heck, remote teams are the present! Thanks to a host of factors — improved technology, the high cost of rent, a more globalized workforce — more and more companies are choosing a remote model.
Going remotely can pay plenty of dividends. It lets you hire the best employees, without being bound by geography, it significantly cuts down overhead, it helps employees maintain a healthier work-life balance (no commuting time!). When done well, it can respect employees’ time and boost their effort.
But it also poses some potential problems. Here are some crucial steps you can take to avoid them.
Read more at Managing a Remote Team: How to Do It Well
Early this year I mentioned that I won’t be authoring any more posts about working remotely myself. I still welcome content submissions on this topic however. That said, the following content on advantages and disadvantages of working from home was submitted by Arabella Ignacio from Clicktime.com. I believe the author made wonderful points and agree with the takeaway message to know yourself. In Top 10 Advantages and Disadvantages of Working from Home, Michelle Kiss writes:
Let’s be real, no matter where you’re working from, you’re still doing just that: working.
So, should you work from home or work from the office? It honestly comes down to what environment you’ll be most effective in. (And how nice your home office is.)
One person’s productivity booster can be another’s distracting disaster.
With that said, let’s take a look at some of the classic benefits that working from home!
Submitted by Quinn Cooley, Media Manager at at Circa Interactive
Edited by Lynn Patra
North American business leaders have their fingers on the pulse of what it takes to flourish in a constantly changing society. No, it isn’t cutting costs. It is learning how to adapt to change.
The management issue businesses face
While 75% of executives believe that their future success is dependent on their ability to adapt, less than half of them have tried change management programs. And, of the people that have tried to integrate change management programs into their business, only 54% of them feel as though their efforts have been successful.
Clearly, there is a discrepancy between what prevailing wisdom says must be done, and what is actually getting done.
The issue with implementing effective change
Surprisingly, most executives agree that an overhaul on corporate culture is necessary in order for change to effectively occur. While the vast majority of executives agree that it is necessary to consider a company’s culture in order to make effective change, 76% also acknowledge that this was not accomplished in their own change management efforts. Read more of this post