On the Evolution of Work Systems in the Digital Economy
Category Archives: Business
The difference between planning routes on Google Maps and route optimization software is enormous. In order to understand the two route planners, we must define their route planning purposes:
What is a Route Optimization Software?
A route optimization software is powered by algorithms to efficiently and logically organize the order of stops for multiple drivers, accommodating the various constraints that your business has.
What is Google Maps?Read more of this post
3 Security Best Practices for Organizations Managing a Remote Workforce
In response to the threat posed by the coronavirus pandemic, an increasing number of companies are urging employees to work from home. Despite the severity of the disruption caused by COVID-19, employees and even companies may find a silver lining, as remote work can have a number of benefits, including increased employee satisfaction and productivity. Although it’s far too early to tell, these benefits may serve to motivate organizations to make a more permanent transition to remote work. As employers figure out the role remote work will play in their organization, special attention will need to be given to how employers will ensure the security of both their workforce and their business-critical data. Security teams can help organizations navigate this transition by putting established security best practices into place. Below are three practices worth considering.
1. Make security part of your organizational culture
If you manage delivery operations or oversee a mobile workforce of service or maintenance professionals, chances are you’re already using some sort of route planning and scheduling. But understanding the unique advantages of each of these tools could make you more effective, increase your business’s delivery or service capacity, and generate a lot more revenue.
Executing scheduling and route planning without first understanding their respective purposes is kind of like trying to eat a bowl of soup with chopsticks. In this article, we’ll show you precisely what each tool is designed for, the advantages they offer, and why you need to do both well.
How Is Route Planning Different From Scheduling?
Growing demand for delivery may have you thinking it’s time to outsource your last-mile delivery process. But what if your team could deliver faster and more efficiently and handle greater capacity without giving up control over your customers’ experience? A route-optimization software can help small businesses across the globe do all of these things and more.
The Delivery Challenges Small Businesses Face
When it comes to the local delivery challenges facing small businesses, we’ve learned a lot from working with more than 800 businesses all over the world. There is immense pressure on companies of all sizes to be able to compete with Amazon’s standard for two-day delivery and consumers’ rising expectations for convenience.
Shoppers expect retailers to offer delivery, and if those customers aren’t able to get their orders fast enough (or at a price that they find reasonable), many customers will go somewhere else.
According to a study conducted by the National Retail Foundation, 90% of consumers say convenience impacts their decision when selecting retailers, and 97% of consumers reported that they had abandoned a purchase because they felt it was inconvenient. Read more of this post
5 Tips for Building a Culture of Security Among Remote Employees
In one of our previous posts, we highlighted the importance that making security a part of your organizational culture played in keeping your remote workforce secure during the COVID-19 pandemic. But what does that entail? In this post, we’re going to flesh out key steps that security teams and their leadership should take in order to make a strong culture of security a reality within their organizations.
1. Security culture is inseparable from the values of your organization’s leadership
Like any other organizational value, building a culture of security starts at the top. Invested stakeholders, usually starting with senior leadership, must cascade the types of cultural changes they wish to see by helping spearhead initiatives that will ultimately transform their organization. Although it is IT’s job to educate and engage with employees who break security policies and don’t follow security best practices, it would be very difficult for IT to function in an organization where leadership doesn’t embody the values needed to maintain a secure organization. Read more of this post
What is Reverse Logistics?
Reverse logistics is any part of the logistics process where goods or services move from what is typically their final destination (the customer) back to their origin (or in some cases, to a third location). Reverse logistics encompasses work that happens after a product is delivered to a customer.
Let’s say you run a craft brewery. Delivering kegs to restaurants would be part of your forward logistics process. Picking up empty kegs from restaurants and bringing them back to your brewery would be reverse logistics.
What Is Delivery Planning?
Delivery planning is the practice of planning out routes and logistics to deliver products. Companies that deliver products such as pizzas, flowers, and water all use delivery planning to get their products into the hands of customers.
The four factors of successful delivery planning
There are four factors you should consider when assessing your delivery operations. A well-executed delivery plan will excel in each of the following areas: Read more of this post
What is Outbound Logistics?
Outbound logistics is a term for the processes of storing, moving and distributing goods. It includes all systems that help prepare an order and get it to the end customer.
The different stages are warehousing and storage, distribution, transportation, and last-mile delivery.
Let’s take a more in-depth look at the individual areas of outbound logistics:
1. Warehousing and storage
To meet demand as you make continued sales, you need to keep a surplus of products in storage. In January 2020, US companies had, on average, a ratio of 1.39 inventory to monthly sales.
The goal of warehousing is to keep products safe and readily available while awaiting purchase. You can store products in your own warehouse or one that is owned by a third-party logistics provider.
2. Inventory management
Inventory management involves picking, packing, and storing your goods in the right place. Many warehouses have inventory management systems to help with this. Read more of this post
Back in the day when handling payroll was pretty much a pen-and-paper process, employers would use rounding to account for odd minutes and seconds outside the regular work schedule. Time clock rounding helped streamline calculating wages and save chunks of time in the process.
But does it still make sense today?
What Is Time Clock Rounding?
Under the Fair Labor Standards Act (FLSA), all employers are required to track and store employee time records completely and accurately. This can be done either by asking employees to write their hours down, using regular time clocks or through time-tracking software.
“So, what does time clock rounding mean?”
Missed deadlines mean lost customers.
This is true whether you’re shipping products, performing installations, or delivering food. Imagine you run a cable company. You have a customer that rearranged their day and stayed home from work to let your installation specialist in during a 4 hour service window. If your worker shows up late, you’re probably going to lose that customer (and likely get a bad review). Fortunately, there are two proven strategies that can help you stay on top of deadlines, increase customer satisfaction, and earn repeat sales: backward scheduling and forward scheduling.
What Is Forward and Backward Scheduling?
Forward scheduling and backward scheduling are planning strategies. Both methods are useful for strategic planning at all levels of complexity. Whether you’re mapping delivery routes for multiple drivers or scheduling maintenance appointments for service teams, you can benefit from using one or both of these strategies. Read more of this post