On the Evolution of Work Systems in the Digital Economy
Flipside Workspace versus Videoconferencing: Comparing User Experience of Collaborative Online Platforms [Report]
As promised in my previous post, the Flipside Workspace versus videoconferencing user experience pilot study results are now available. Click here to obtain a copy of the report. As a brief introduction, you will find out how Flipside Workspace measured up against videoconferencing on the following psychological dimensions (Note: #4, identity exploration, only applies to Flipside Workspace):
- Self-consciousness: How does each platform impact users’ self-consciousness?
- Work engagement: Which platform better enhances users’ engagement with the task of meeting and interacting with others?
- Equal participation: Which platform better facilitates equal participation in situations where meeting participants differ in physical appearances, age, race, ethnicity, or gender?
- Identity exploration: As Flipside Workspace is unique among collaboration platforms for allowing users to conduct identity exploration through avatar selection, what impact does this have on users’ choices? What are some possible ramifications of users’ decisions – whether they opt to explore another identity or not?
- The need to multitask: How much do users feel the need to multi-task during a meeting?
- Comfort level with speaking up: How comfortable are users with speaking up during a meeting?
- Inclusiveness: How included do users feel in the conversation?
As you read it, let me know if you have any questions or comments. Enjoy!