Images of Industrial Age Office Work: Clock Watcher

Clock Watcher 16" X 20" acrylic Copyright © 2013 by Nathan Myhre

Clock Watcher 16″ X 20″ acrylic
Copyright © 2013 by Nathan Myhre



A couple of months ago, I mentioned that Nathan Myhre would be contributing art that represents the life of the average Industrial Age knowledge worker. I say “Industrial Age” even when it comes to post-Industrial parts of the world because we’re still bidding a long and difficult farewell to the Industrial Age work-style with most knowledge workers coming, going, and working essentially the same work-shift (9-to-5). What’s the alternative? Harness and utilize today’s technology to give workers more control over where and when they work as well as to work more productively.

Although artistic, and often romanticized, representations of farming during the Agricultural Era are readily available, this is not the case when it comes to office work. It didn’t take long before Nathan conveyed what an uninspiring and boring idea it is to paint an office environment. I wasn’t surprised to hear this of course. As an artist also, I’ve often done a lot of landscape pieces but never thought to make office environments a subject matter. Nevertheless, I thought that maybe the result of his interest in people as a subject matter and his disinterest in painting the office background might result in an interesting, contrasting juxtaposition (or maybe just some expletives).

So what’s a clock watcher? Basically, this is a worker who demonstrates disengagement by watching the time and waiting for the work-shift to be over. I’m guessing most of us have encountered this. However, I’m hoping that, by nixing the idea of judging workers’ contributions by the time they spend working and instead judging contributions by the quality of the results, there will come a day when this behavior will be less prevalent prompting me to explain (maybe to the youngest members of Generation Z or post-Millennials) what the woman in the painting is doing and why. “This type of behavior occurred back when people believed that cramming everyone into a single building for 8 hours a day optimized productivity,” the explanation would go.

How does moving from rigid, uniform time and location dependent work arrangements to one that grants greater freedom and flexibility result in greater productivity? I think most people can be counted on to work when and where they are most productive (as opposed to when and where they’d be least productive!). When people are allowed to do this, they can accomplish more in less time. Take for example, as this seems to be so well known, why so many writers seem to enjoy writing at night (as I’m doing now). The conditions, with fewer distractions, less noise, and less going on, make for more productive writing. Of course it is often argued that not everyone is accountable and motivated enough to be trusted. However, as explained in this post, this is a non-issue with successful implementation of ROWE (results-only work environment).

The way we work has always changed alongside the tools we develop and, with today’s online collaboration tools, this time is not regarded as an exception. There’s a general consensus that the future of work will be as I’ve been describing. Take the following for example:

Finally, to quote John M. Richardson, “When it comes to the future, there are three kinds of people: those who let it happen, those who make it happen, and those who wonder what happened.” So visit http://www.bettercollaboration.org/ to see how we can assist organizations looking to maximize productivity and efficiency through the use of visual collaboration tools.

In Support of Introverted Remote Workers

Internet search results for articles and research studies generally come down on the side of extroverts and ambiverts who lean towards extroversion as having what it takes to be productive remote workers. It makes sense that, especially in a virtual team situation, your coworkers and people you report to would have difficulty with a remote worker who tends to go missing in action. Building trust comes with difficulty without a sufficient degree of communication and oftentimes there’s critical information that needs to be conveyed in a timely manner.

As a strong, task-oriented introvert myself, I’ve experienced how easy it is to “hyper-focus” and become deeply immersed in the work I’m doing. Consequently, I’ve seen how this results in not having a great sense for how much time has passed since I last touched base with someone else who’s involved in a project. However, if you’re an introvert who enjoys working remotely as much as I do, don’t be discouraged from seeking out or developing such opportunities. It might take adjustment but, in the end, you’ll learn what’s right for you.

Introverts and extroverts are not homogeneous groups. During the time I spent as a freelance writer and researcher, I let my clients know that I’m available and receptive to them reaching out and communicating (whether by texting, emailing, or calling) as I understood that they might have important additions or changes to make on the project I’m working on.  Still, other introverts would rather not have their clients interrupt while they’re in the process of working. There’s variation among extroverts as well. As a rebuttal to Telecommuting personality types, I’ve known my fair share of relaxed, unassertive, go-with-the-flow extroverts as well. Furthermore, there are introverts who are not shy and extroverts who are shy as Susan Cain points out in Are You Shy, Introverted, Both, or Neither (and Why Does it Matter)?.

In sum, don’t judge individuals on the basis of their membership to certain groups. Go beyond that. Sorting people into appropriate roles is a complex decision-making task. I echo the message in The Best Personality Traits for Telecommuters by stating that there are more critical traits (aside from requisite, job-specific knowledge, skills, and abilities) to look for regardless of whether an introvert or extrovert is being considered for a remote work position, for example:

  • Is this person trustworthy? Building trust goes a long way. One of the big surprises of my work-life was finding out that it’s possible to establish trust with people you’ve never met in-person. Last year, a long-term client hired me initially on the basis of my written, online communication. She said, “It just made me feel like I could trust you.” Since then, we communicated primarily through technology and conducted monthly in-person social/business meetings.
  • Is this person disciplined? One of my favorite people in the whole wide world is an undisciplined extrovert. Favoring him over me for a remote work position just on the basis of our leaning on the extroversion-introversion spectrum would be a BIG mistake.
  • Is this person engaged and passionate about the work? If you can be sure that someone is engaged and exhibits a strong sense of purpose in the work, you can be sure that this person is motivated to accomplish the tasks at hand.

As you dig further on the Internet, you’ll find arguments in support of introverts and extroverts in the role of remote worker. As a few point out, there isn’t an either-or on this dimension considering all the various other traits and characteristics that can be found on both sides of the spectrum. It has also been said that, when constructing a virtual team, you will want a good, balanced diversity of personalities. With that said, individuals with intense “lone wolf” tendencies would be better suited for more independent (rather than interdependent) work if they can carry on a solo task from beginning to end. I hold an optimistic belief that today’s virtual world has the potential to offer something to just about anyone who can and wants to work remotely.

Finally, here’s an example of a successful introverted remote worker. I was first introduced to the reality of working remotely on a full-time basis upon encountering the video series “Showering Optional: Tips for Remote Workers” by Jayna Wallace on YouTube. In part six, she describes herself as a loner and her preferences for working in solitude at 2:06 and goes on talking about obstacles to productive remote work and how she overcomes them.

(6 of 6) Showering Optional: Tips for Remote Workers – SXSW 2010

In other news, check out my guest post at http://www.discussuc.com: Never Say Never: Virtual Collaboration Tool Innovators Address the Impossible.

Related articles:

Interviewing, Selecting, and the Lying Game

I know all there is to know about the lying game. I’ve had my share of the lying game!

That was cheesy, I know. Seriously though, from pretending to work, to pretending to like your job, to pretending to be interested in the job you’re interviewing for, appearances matter a lot within our current system. Like they say, appearances can be deceiving. As someone who’s been on both sides of the interviewing and selection process, I’ll share my thoughts on this issue and touch upon technological advances that may change the process of interviewing and candidate selection in the future.

Faking enthusiasm and interest in a job is an issue that spurs healthy debate. On the one hand people have learned that, with the job market being the way it is right now, you can’t be too picky. Many out there would agree that it’s important to “pull out all the stops” to get a job, any job, in order to put food on the table and keep a roof over your head. A friend told me that the “fake it until you make it” strategy sometimes works. He explained that an applicant might start off faking enthusiasm and interest when first interviewing for the job but then develop genuine enthusiasm and interest later down the road. “Alright,” I conceded, “However, what if you have two candidates: one is genuinely interested and the other is only acting interested. Wouldn’t you want a way to tell the the one who is genuine from the pretender?” His response was interesting. He stated that the one faking it is still attractive because people who are willing to bend and shape themselves in whatever manner to earn your approval are more easily molded.

Truth lies

Truth lies (Photo credit: Wikipedia)

If you’re anything like me however, you tend to resist social pressure to be untrue to yourself. Moreover, your wish to maintain your identity overrides your desire to flex your acting skills in interview situations. This is challenging in the face of loved ones trying to coerce you into saying the prescribed, correct lines in order to land that interview for the job that you don’t really want and live a life of normalcy. Somehow I just can’t bring myself to fake, “I believe in the mission and values of your organization!” with enthusiasm. The pressure to do so and the hoops you must jump in order to make a living often reminds me of this classic Star Trek scene:

My friend has a point. Longtime friends and loved ones as well as certain members of the Unification Church (who tried to recruit me during my college days) would attest to the fact that I’ve been anything but malleable. Despite my general unwillingness to bend and “put on a good show” however, there are times when I’ve wondered if someone who had more of a passion for the job I had taken would’ve been selected if I had not applied. All else being equal (e.g., knowledge, abilities, and skill-set), I can’t help but wish that the candidate who has more passion for the work is selected.

At this time, the process of interviewing and selecting the right person for the job remains largely subjective as Wendell Williams, founder and managing director of Scientific Selection, notes (in The Science of Hiring):

Although many managers who conduct numerous interviews say they are apt judges of character and abilities, “the truth is that many of them are the weak links in the hiring chain because they do not know how to conduct the kind of interviews that reveal a candidate’s suitability for a specific job,” Williams said.

Too many hiring managers rely on gut instincts to determine if a candidate is right for the job, a practice that has no place in effective recruiting and hiring,” added Williams.

There is a push to develop more scientific means of selection however. Advances in technology are promising more objective, scientifically valid selection tools. Synthetic Validity is being developed for this very purpose. Job simulations are another example. Moreover, just think about the possible applications of the following technologies:

    • As mentioned in this previous post, we’ll see the emergence of technologies that can track fluctuating changes in brains and bodies with respect to emotional reactions.
    • Face-reading software being developed promise to outperform people (Face-reading software to judge the mood of the masses)

Technology is a double-edged sword of course. As a strong privacy advocate, the potential for abuse of technologies that can read internal reactions is quite apparent to me. As we march forward into the future, we will have to establish the manner in which they should be used. For example, under what conditions does use of such technologies violate our notions of good discretion and responsibility? These are issues that we need to be discussing today.

P.S. This is for those who are unfamiliar with the song referenced at the beginning of this post.

Also, stay tuned for news about the upcoming Wednesday, May 22nd, 2013 video conference on enhancing collaboration of virtual teams!

These educational video conference series are geared towards organizational leaders wishing to learn more about improving collaboration and productivity through the use of online tools. Visit the Better Collaboration website or the Better Collaboration meetup page for more information!

The Work From Home Disadvantage

Reblogged from Ramblings of a Remote Worker:

Click to visit the original post

Internetprovider.org have created a new infographic on
The Work From Home Disadvantage. It takes a global look at the challenges of remote working: distractions, noise, equipment problems, bad internet connection, bad posture and so on.

Some of the issues rang true for me. Since our move almost 2 years ago we have suffered from 'temperamental broadband' - it's a little like a teenager and has its good days and bad days!

Read more… 48 more words

I just love this wonderful depiction of realities associated with working from home that has been displayed by Marieke Guy. I've heard a lot about these same distractions and concur that such problems are very real. Regardless of distractions at home vs. at a centralized office however, what puts working at home over working at an office for me is greater freedom to exercise control over distractions at home whereas making environmental changes at an office necessitates an approval process (involving a greater number of other people's needs and wants), the result of which might not go your way.

I'd also love for this graphical representation of work-at-home distractions to include distractions experienced by regular office workers for a visual, side-by-side comparison. I'd start that list off with frequently experienced distractions and time-wasters (cutting into time spent being productive for employee and employer alike I might add) from the beginning of the day due to the requirement to commute: (1) finding misplaced car keys, (2) getting out of car and running back to make sure front door is locked, (3) circling back around to make sure garage is closed, (4) circling back around to pick up a forgotten item you're supposed to bring to work... I better stop here or it'll be a long time before I get on with the rest of my life, haha! Plus, I'm sure the large numbers of office workers out there can mentally fill in the rest. :-P
 

My Picks for Top, Informative “Future of Work” Videos

Over the weekend, I went on a YouTube binge trying to identify the most informative videos on the future of work. This actually took quite a bit of time investment but guess I’m just obsessive like that! I selected the following videos on the basis of quality of content as well as diversity of opinions, hoping to cover the positive and negative aspects of work in the near future. These videos were also selected for conciseness as I know that not everyone can (or wants to) watch a bunch of hour-long videos (although there are some great lectures out there!). I’ve listed the videos in no particular order and have, instead, attempted categorization on the basis of what target audience might be most interested. They are all still worth watching regardless of who you are however! Enjoy!

Videos of interest to anyone thinking about larger workplace, economic, real estate, and job market trends

My favorite quote from the panel discussion below: One size misfits all.

Videos of interest to organizational leaders

Wonderful arguments, citing psychological reactions, made against the open office plan in the video below. Plus, the problem with optimizing for collaboration “way too much.” Recommendations on empowering employees for productivity.

Videos of interest to employees

Tom Malone, professor at the MIT Sloan School of Management and author of the HBR article “The Age of Hyperspecialization,” explains why breaking jobs into tiny pieces yields better, faster, cheaper work — and greater flexibility for employees.

Drawn from observations and her own working life experiences — many and varied — Dr. Stanford will illustrate, through three ‘takes’- of an 11 year old, a 35 year old, and a 63 year old — what preparing for the continuously unfolding future of work means.

Video of interest to students thinking about their future career

Anders Sorman-Nilsson, founder and creative director of Thinque, discusses trends impacting industry today and how students can gain a competitive edge in the work place of the future.

Thinking about what tools will enhance collaboration of your organization’s virtual team?

There are still some spots available for Better Collaboration’s upcoming videoconference! These events are specifically geared towards organizational leaders and this next one, on April 24th 1:00-2:30PM EST (10:00-11:30AM PST), will feature Matt Boyd, Co-Founder at Sqwiggle. Sqwiggle is an always on online workplace for your remote team to work together throughout the day. Their slogan: Remote Working, Made Awesome.

Register at the Better Collaboration Meetup site and check out services offered through Better Collaboration.

This one is for those who think that work environment doesn’t matter

As a strong proponent of giving people more control over where they work, it was only a short matter of time before I ran up against those who erroneously insist that work environment doesn’t matter. Their claim is that the only thing that matters is that you’re doing what you’re good at and that it doesn’t matter where you are doing this at. They don’t get it. If work environment really doesn’t matter, then the following clip from the popular film Office Space would not register as anything significant. What’s the difference anyway if Milton works on the same floor as everyone else or in the basement if work environment doesn’t matter?

The truth is that, for ages, we’ve relied on environmental cues for information that signal situations in which we should be stressed, anxious, fearful, etc. It is common knowledge that a room in which the predominant color is red whets the appetite moreso than another color would. Why do various colors stir up different reactions? What about acoustic distractions? Odors?

We ARE affected by our work environment though, yes, there are elements of subjectivity and relativity. This reflects our natural individual differences. Some of us perform work in dangerous environments, however people who are able to do so tend to already be naturally predisposed to react to threats with more calm (the trait “neuroticism” on the Big 5 – a measure of emotional stability and tolerance for stress or aversive stimulation). Others may even be pumped up by threatening environments and experience more of a thrill. I have, in fact, performed some work that required workers to have fairly low susceptibility to fear and would happily entertain opportunities to work as an animal field researcher in some less comfortable, outdoor settings (though perhaps not everywhere). At least it’s not boring!

When it comes to work that requires very heavy reading, writing, analyzing, and researching however, nothing beats the home office for me. A number of us, though not all of us, would agree that we are more productive working in our home environment than in a boring, stale office environment. It wouldn’t be a huge leap to say that going from working at home to working at the office is a “step down” much like Milton’s move to the basement. So instead of smacking the whole issue down with a knee-jerk reaction and waving off the importance of work environment across the board, it’s time to take the educated approach. Let’s open up discussion and debate about the ways and extent to which it does and doesn’t. To what extent do boring (or stimulating) environments impact our brains for example?

And for those who still believe that work environment doesn’t matter or, more specifically, that you should be able to do whatever it is you’re good at doing no matter what the work environment…

Uh, we’re gonna need to move your desk downstairs into Storage B… Uh, we have some new people coming in and we need all the space we can get. And if you could go ahead and get a can of pesticide and take care of the roach problem we’ve been having that would be great. (Office Space, 1999)


Finally, more videoconferencing dates have been added for “Innovating the way dispersed teams collaborate!”

Register at the Better Collaboration Meetup page and email contact@BetterCollaboration.org if you have any questions. Better Collaboration is about helping organizations improve collaboration of dispersed teams.

  • Wednesday, April 24, 2013
  • Wednesday, May 8, 2013
  • Wednesday, May 22, 2013
  • Wednesday, June 5, 2013

1:00 PM to 2:30 PM Eastern time (EST)/10:00 AM to 11:30 AM Pacific time (PST)

See details on the Events page.

Thoughts on the “This or That? Work-Life Preferences” Survey

Work-Life Balance

Work-Life Balance (Photo credit: Tanja FÖHR)

If you haven’t yet participated in the “This or That? Work-Life Preferences” survey, then you may do so by clicking here! This survey is ongoing. Although just a handful of people have given voice to their preferences so far, these early results have taken me by surprise. I anticipated that there would be a diversity of preferences reflecting the diversity of participants themselves though. Some of the participants explained their choices to me through private messaging conversations which confirmed what I anticipated. The following are just some of the factors that impact people’s preferences.

  1. Familiarity - Some people enjoy familiarity and, in this case, what’s familiar would be the practice of regularly traveling to a centralized office and working face-to-face with a group of people. Hence it is even conceivable for some to choose 40 hours of traditional employment over 40 hours of working when and where they want.
  2. Time devoted to work and work-related activities - Some indicated that they weighed hours spent commuting against the extra hours of work. Thus, if the extra hours of work is less than or equal to the hours spent commuting, they chose to work the extra hours where and when they wanted. However once the extra hours of work surpassed the hours spent commuting, they selected the traditional employment option.
  3. Autonomy (i.e., being able to exercise as much control over the work as possible) - Many of us don’t mind working more hours but have a greater desire to decide when and where we perform the work. This explains why some people have chosen the option of working 80 hours per week over traditional employment.
  4. Distaste for the 9-to-5 office lifestyle – This may or may not be related to autonomy needs. Some of us just hate various aspects of office culture so much that we would choose up to 80 hours of work per week if it meant being able to get as far away as possible from the 9-to-5 office culture.

Finally, I did not spell out whether the condition under which people worked extra hours but had control over when and where they work was equated with regular employment or self-employment. However, one survey taker commented on how favoring control over the hours of work is so much more important to her. As someone who is self-employed, she pointed out that no matter how many hours of work she was receiving, she could bill them and contract out some of the work to others.

Thanks to all those who took the survey so far. I’m looking forward to seeing what others will choose and to any feedback you have! Sharing this survey with others is also appreciated.

This or That? Work-Life Preferences Survey

From each of the following 4 pairs, select one answer:

This survey is based on:

  • My reading of telework related literature and websites showing that a substantial number of people would not mind working more hours if it meant that they have more control over their working conditions.
  • Observations and personal experience comparing self-employment (where it is typical to be working more than 40 hours per week) with regular employment (working 40 hours per week).

I’m just trying to gauge, to the best of my ability here, where this trade-off preference might end. I welcome comments that expand on the selections you’ve made. I’m looking forward to seeing your answers to the survey!

With regard to my own experiences, I would say that it’s easier for me to achieve work-life balance in a work-from-home, self-employed situation even though I frequently worked more than 8 hours in a day while being able to structure the work day around other non-work related tasks as I see fit. That is, the specificity of a work-shift and work location is more of an issue than the number of hours worked per week.

To round out this discussion, here’s a video of Nigel Marsh’s presentation, “Work Life Balance is an Ongoing Battle,” at TED Talks in Sydney, Australia. My favorite takeaway message from this:

“… governments and corporations aren’t going to solve this issue for us. Just stop looking outside. It’s up to us as individuals to take control and responsibility for the type of lives that we want to lead. If you don’t design your life, someone else will design it for you and you may just not like their idea of balance.” ~ Nigel Marsh

Another Look at Employment Gaps, Responsibility, and Objectivity

“They just think that you might have a problem with drugs or alcohol,” a friend explained, “They don’t want to hire someone with that sort of problem.” So, employment gaps carry a negative stigma even though people have a wide variety of reasons for taking a few years off here and there. Due to the recession, potential employers have become more understanding as more people have them now, so I hear. However, well-meaning friends and relatives will urge you to cover them up with some story if you don’t already have a conventionally acceptable excuse to take a break. You can also gauge how much of a concern employment gaps are to those that have them by conducting an Internet search on how to explain them.

One thing I’ve noticed about myself is that the older I become, the harder it is for others to (1) scare me about the consequences of diverging from the conventional life-path and (2) convince me that so-called “mistakes” are embarrassing. Yep, I’m not embarrassed about my own employment gaps and I’m going to explain why as well as make a case for changing how we think about this issue. Must the acquisition of skills and experience be observed by an employer in order to count?

Rethinking the View on Employment Gaps

Odds are, during an employment gap, you were doing more than just eating, sleeping, and eliminating. Why shouldn’t the experiences and skills acquired informally from classes, other people, self-employment, or learning on your own count? If you enjoy learning on your own as much as I do, you’ll find that it’s even pretty easy to learn the basics of using new software programs by tapping into the various tutorials available on the Internet. Search engines are your friends. Search, “how to use [name of program]” or “tutorials for [name of program]” and you’ll see.

Also, let’s face it. There are times when you learn more during an employment gap than you learn performing the same tasks and fulfilling the same duties over and over again in an employment situation (until someone finally notices and grants you additional responsibilities). That’s why some of us experience workplace boredom.

Furthermore, at least in my geographic region specifically (California), previous employers don’t give a lot of information about you in order to guard against lawsuits. I’ve received this human resources policy memo within organizations as an employee and as someone who has called employers for reference checks on job applicants. The prevailing policy is that employers stick to confirming (1) that you were an employee and (2) the dates and time you were employed there. So, at least over here, accessible information has become more superficial.

Rethinking the View on Choices and Responsibility

The adage, “With freedom comes great responsibility” is so true! Living without a steady paycheck greatly tests your ability to be financially responsible, and some people do just fine. When I look back on my life-path, I can see why it’s diverged with respect to those who either like or are compelled by circumstance (e.g., having dependents, a mortgage, or student loan, etc.) to buy things all the time. Our priorities are different. I have loved ones who love shopping, and I’m not passing judgment on them. We’re just “wired” differently and this extends to the differing need and value we place on continuous employment.

I’ve met women who’ve bought several hundred pairs of expensive shoes. When I see something like this, I always try to calculate how much free time this can buy. This has been my mentality ever since I was a young girl, and the reason why I almost always came home from the mall empty-handed. My iron-fisted saving habit carried over into adulthood and eventually earned some good-natured ribbing from peers during college for being so against carrying a credit card balance! I was no fun to shop with as I was always thinking about the free time that the money could buy.

However, the unspoken rule seems to be that you can spend your hard earned money on anything you want but funding your own “sabbaticals” will raise eyebrows (even if you spent that time developing yourself). By the way, I’m definitely not rich. I’m just a severe penny-pincher. Ultimately, when friends or family express concern with my choice, a couple of questions come to mind: Isn’t buying my own free time a legitimate purchase? Why do I have to make excuses for this?

A Call for Objectivity

In Why Managing Sucks and How to Fix It, Cali Ressler and Jody Thompson made a case for competency-based education. This would allow students to earn credits by demonstrating mastery of skills and knowledge rather than forcing students to “do time” in a uniform manner. People vary according to the amount of time and repetition they need to master various skills. By focusing on results, students can learn at their own pace while not compelling other students to take the same amount of time. This takes the focus off how, when (including time duration), and where students acquired skills and knowledge.

This competency-based system can be extended to hiring for jobs where skills can similarly be demonstrated. Emphasis on testing for skills, abilities, and knowledge or requiring presentation of a portfolio would lend objectivity to assessing whether or not someone who appears short on number of years of work experience can perform the work or not. My call for objectivity isn’t intended to “ding” the people who have been continuously employed without a break. However, it makes sense to put some emphasis on comparing people’s performance regardless of differences in employment history timelines.

Thankfully, there are employers who will check out job applicants with employment gaps if everything else looks good. Ok, so they’ll want to confirm that I don’t have a drug or alcohol problem. There are others out there who still avoid candidates with gaps altogether however. I just tell myself that it would be hard to work for someone who’s not going to be open-minded anyway.

Work-Life Detours: Reflections on Yahoo’s Remote Work Policy Change

English: Yahoo! headquarters

English: Yahoo! headquarters (Photo credit: Wikipedia)

By now many of you have heard the news about Yahoo’s CEO, Marissa Mayer, requiring all remote workers, regardless of where they live, to become onsite office workers or else quit. Even those who telecommute one or two days a week will no longer be able to do so. If you haven’t heard about this, here’s the story in a nutshell:



I don’t know, of course, the details of the situation and, much less, Mayer’s decision-making process when she chose to steer things in this direction. However I will say that, from an outsider’s perspective, moves like this one will damage the trust and faith of productive remote workers towards organizations that can’t take steps to resolve problems without yanking employees back and forth with changes in policy. Organizational leaders do have the prerogative to change their minds and take things in another direction. However extreme policies requiring hundreds of employees to suddenly uproot their lives and relocate so suddenly will have negative repercussions as a side effect.

Hopefully, the level of attention this news is receiving will open up the necessary discourse to instigate more serious inquiry into how to objectively assess employees’ productivity. As I detailed in a previous post, They need to see you there to know that you are working… Not!, serious investigation has not been happening! Visual confirmation of people arriving and leaving the office at certain, appointed times does not constitute objective assessment of productivity. Visual confirmation that people have spent nearly 8 hours at their workstation does not constitute objective assessment of productivity. Tracking and measuring results however, is the way to objectively assess productivity.

So you think that having employees work side-by-side and interacting face-to-face will enhance collaboration? Yes, a certain amount of that may help some come up with new ideas, although many writers and artists do this very well on their own. Moreover, anyone who’s ever been in a relationship before knows that too much time spent together can also cause friction, fallout, and unnecessary drama. Being forced to share the same physical space for 40 hours a week is a recipe for magnifying all the little, irritating traits and behaviors you find in your fellow coworkers. I’m going to go out on a limb by saying that more studies should be conducted on the impact of forced “togetherness” (according to time duration) on the quality of relationships with coworkers.

Often I have stated that the only way to guarantee that you can dictate when, where, and how you work is through self-employment, tough though it is to become established. I had been a huge supporter for clients who’re trying to launch their small business but, alas, I watched as some of them had to eventually give up and return to the 9-to-5 world. This news comes at a time when I’m also compelled by extenuating circumstances, for the time being, to focus less on self-employment and take up an employment opportunity beginning next week. It’s a good opportunity though, somewhere further down the line, I expect to keep chipping away at establishing a situation in which I can dictate the manner by which I work. I just figure this way I won’t have to be at the mercy of situations such as the one Yahoo’s remote workers are currently facing. For the movement towards accepting remote work options however, I hope that the overwhelming responses to Yahoo’s policy change will help turn this into a case of “one step back, two steps forward.”

Note to readers:

I’ll continue to contribute content 2 or 3 times per week and will soon make available a list of source materials that are readily accessible online. Also, look forward to future posts by guest blogger, Frederick Pilot, on the subject of work system transitional strategy and infrastructure.